Create a compelling engagement with existing and prospective customers
In order to maintain a competitive future it is imperative to build a team that is more customers responsive. An employee’s attitude directly correlates to a customer’s attitude, so in order to build the value chain we need to analyse the competitive realities of the business and its people.
Talent placement (right position, right time, first time; then build -
- Attitudes to suppliers
- Attitudes to competitors
- Attitudes to Customers
- Attitudes to each other
- Concluding in Faster decision making
It is all about business behaviours and how best we can use these in a positive way to increase profitability
The Profitability Equation
Many business look at what they can do to create more profit, by downsizing, asking their people to do more for less.
A different viewpoint would be to use their people as their most valued commodity and have them work with their best talent in the right place at the right time.
- Creating more commitment to growth and therefore controlling costs
- Making sure we remember the past and how
- We arrived where we are, but quickly transform to the future
How do we engage hearts and minds to focus on the future?